Label
DPUAMENDTMC933
Utilities Administration
Edward Moore (x1845)
(Revised)
Title
Amending the Toledo Municipal Code by repealing Chapter 933.10(a) and replacing it with a new Chapter 933.10(a) and enacting a new Chapter 933.10(c), Customer Assistance Program; and declaring an emergency.
Body
SUMMARY & BACKGROUND:
This ordinance modifies an old Customer Assistance Program by adjusting terms for small loans and adds grants. Specifically, existing Chapter 933.10(a) provides loans to property owners who qualified under the Home Energy Assistance Program (HEAP) for leaks in lateral iron pipes. The new modifications replace former subsection (a) by relaxing the HEAP requirement and identifying lead lateral service lines. Subsection (b) will remain unchanged. The ordinance additionally seeks to add a grant section via subsection (c) for customer assistance in paying water bills to avoid termination of service, subject to appropriate funding allocations.
The fiscal impact of this ordinance is as follows:
- The amount of funds requested: none
- The expenditure budget line item: n/a
- New revenue generated (operational revenue, grants, if any): n/a
- Revenue budget line item (if any): n/a
- Are funds budgeted in the current fiscal year (yes/no)?: n/a
- Is this a capital project (yes/no)?: no
- If yes, is it new or existing (new/existing)?: n/a
- What section of the City's Strategic Plan does this support:
o Excellence in Basic Services (yes/no) no
o Quality Community Investment (Livable City, Development) (yes/no) no
o Workplace Culture & Customer Service (yes/no) yes
o Environment (yes/no) yes
Summary
NOW, THEREFORE, Be it ordained by the Council of the City of Toledo:
SECTION 1. That Toledo Municipal Code Chapter 933.10(a) which reads as follows:
933.10. Customer assistance program.
(a) The Director of Public Utilities may establish a customer assistance program that provides loans in an amount not to exceed $1,500 to Toledo residential water and...
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