Label
DPU10062026CAPDEBTRELIEFAMENDMENT
DPU/Utilities Administration
Cindy Geronimo (x2363)
Title
Repealing Section existing Section 933.10(d) of the Toledo Municipal Code and replacing it with new Section 933.10(d) which contains current program language relating to DPU’s temporary debt relief program, and declaring an emergency.
Body
SUMMARY & BACKGROUND:
Ordinance 387-21 modified Toledo Municipal Code 933.10 to expand the Department of Public Utilities’ customer assistance programs. They have been very successful in helping customers get caught up with their water and sewer bills. Subsection (d) was created several years ago prior to the Automated Meter Installation project and the launching of DPU’s new billing software. Subsection (d) is modified to update the program.
Summary
NOW THEREFORE Be it ordained by the Council of the City of Toledo:
SECTION 1.That Toledo Municipal Code Section 933.10(d), which currently reads as follows, shall be repealed:
Section 933.10(d).
(1) The Director of Public Utilities is authorized and directed to establish a temporary program providing qualified relief from accumulated arrearages to assist eligible low-income, senior citizen and disabled residential customers of the City’s sewer system, water system [and][or] storm water system in avoiding termination of service and re-establishing regular, manageable and affordable monthly payment of the charges for the services and products of those Systems. The program shall be limited to single-metered customers who on October 1, 2021, had an account with the City’s Department of Public Utilities with accumulated arrearages of more than $200 for sewer system, water system and storm water system charges (including any late payment fees, charges and penalties) and (i) whose household income is at or below 200% of the Federal Poverty Level, based on income and size of household, as established by the Federal Poverty Guidelines, or (ii) who are senior ci...
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