Label
DPU052224Affordability Certification
Utilities Administration
Cindy Geronimo (x2363)
Revised
Title
Authorizing the Mayor to enter into a one-year contract with Benevate, Inc. dba Neighborly Software for the development of an online portal for the customer assistance affordability certification and for operation of the portal; authorizing the expenditure in an amount not to exceed $25,000 from the Utility Administrative Services Fund; waiving the competitive bidding requirements of TMC Chapter 187; and declaring an emergency.
Body
SUMMARY & BACKGROUND:
Benevate Inc. is the producer and sole source vendor of Neighborly Software's Housing, Economic and Community Development hosted software platforms. Their online platforms allow for the efficient intake, review, funding and administration of federally assisted housing and community development programs. These online platforms are tailored to meet eligibility and compliance requirements of federal funding, allow for assigning of internal and external reviewers to score and make funding decisions, incorporate automated email and letter response features, provide reporting and mapping of program beneficiaries, contain multiple language features; and can be accessed via smart phone, tablet or a computer.
On April 14, 2021, the City entered into an agreement with Benevate, Inc., for Department of Neighborhoods. The Department of Public Utilities will use Benevate, Inc. to set up and administer the certification for utility customer assistance programs. This ordinance requests authorization to waive the competitive procurement requirements of TMC Chapter 187 in order to begin developing and implementing a portal(s) for the customer assistance affordability program through the Department of Public Utilities.
Summary
NOW THEREFORE Be it ordained by the Council of the City of Toledo:
SECTION 1. That the Mayor is authorized to enter into a one-year contract for development and operation of a customer...
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