Label
Telecommunications Audit Amendment
Department of Information Technology
Anne Bennett (x1493)
Revised
Title
Amending Section 2 of Ordinance 427-24 for the purpose of authorizing the expenditure of additional funds to accommodate remediation of telecommunication systems E911 issues and continued network optimization; and declaring an emergency.
Body
SUMMARY & BACKGROUND:
The City of Toledo needs to optimize and modernize its telecommunications systems and services to meet the following business goals:
• Further reduce expenses by levering the knowledge gained in an earlier expense reduction project that saved the City $147,000 in actual savings and $145,000 in cost avoidance to date.
• Implement future cost avoidance strategies related to legacy telecommunications equipment & services with an emphasis on PRI & Centrex services that will no longer be discounted under the Ohio Department of Administrative Services agreement.
• Reduce security risk associated with retired equipment that is no longer supported by the manufacturer; therefore, no longer receiving security updates
• Reduced Risk for the Engage Contact Center by enhancing number re-routing capabilities to facilitate business continuity
To accomplish these goals a three-part project will be initiated:
• Part One - Requirements Gathering, Identification and Disconnection of Unneeded Telco Services
• Part Two - Selection of New Telecom Supplier / Platform & Plan the transition
• Part Three - Transition to the new Telecom Platform
Summary
NOW THEREFORE Be it ordained by the Council of the City of Toledo:
SECTION 1: That Section 2 of Ordinance 427-24 which currently reads as follows:
SECTION 2. That an expenditure in the amount of up to $167,900 is authorized from Account Code 7084-17500-1144004ICTADM for the purposes identified in Section 1.
is repealed.
SECTION 2. That a new Section 2 of Ordinance 427-24 is enacted to read as follows:
SECTION 2. That an expenditure in the amount of up to $217,900 is authorized from Account Code 7084-17500-1144004ICTADM for the purposes identified in Section 1.
SECTION 3. That except as amended herein all other provisions of Ordinance 427-24 remain in full force and effect.
SECTION 4. That this Ordinance is declared to be an emergency measure and shall take effect and be in force immediately from and after its passage. This ordinance is necessary for the immediate preservation of the public peace, health, safety and property, and will furthermore preserve and maintain security and compliance in the City’s current network environment.
Vote on emergency clause: yeas 11 nays 0.
Passed: August 25, 2026, as an emergency measure: yeas 11, nays 0.
Attest:
Julie A. Gibbons Vanice S. Williams
Clerk of Council President of Council
Approved: August 25, 2026
Wade Kapszukiewicz
Mayor