DEPARTMENT OF POLICE OPERATIONS
August 24, 2026
TO: President Vanice Williams and Members of City Council
THROUGH: Wade Kapszukiewicz, Mayor
George Kral, Chief of Safety & Internal Services
FROM: Michael C. Troendle, Chief of Police
SUBJECT: Referral #125-26, Netlucent/Versaterm Software
REFERRAL:
Please provide the metrics used and the data for each metric per software. Data should be from date of inception to present.
RESPONSE:
Netlucent - IntelScope is a software program utilized by the Toledo Police Department (TPD) to organize intelligence and document incidents involving gang members. The program allows this collection of information to be maintained under the guidelines of 28 CFR Part 23, a U.S. Department of Justice regulation for the operation of federally funded multi-jurisdictional criminal intelligence systems. TPD’s use of this intelligence system does not require adherence to these guidelines, as the system is not able to be queried by any other jurisdiction and does not allow input from outside agencies. However, these guidelines are followed in an effort to recognize best practices and enhance confidence and trust with the citizens of Toledo.
Key Rules of 28 CFR Part 23
• Reasonable Suspicion: Data entered must link a clearly named person to a specific, defined criminal activity.
• Five-Year Purge Rule: Information expires and must be deleted after five years unless validated as active and ongoing.
• No Non-Criminal Data: General or non-criminal personal data is restricted unless explicitly labeled and justified.
Security & Audits: Systems must maintain strict access controls and audit trails for data sharing.
This criminal intelligence system is regularly used by the Toledo Police Department to aid in identifying and locating suspects in crimes such as shootings, homicides, robberies, etc.
The database was helpful during the investigation of the shooting at the Old West End Festival and in at least ten cases to help prove a "criminal gang" or "pattern of criminal gang activity" under R.C. 2923.41 and R.C. 2941.142. The system allows secure, tiered access for only authorized individuals and maintains an audit trail. The system separates juveniles, associates, witnesses and acquaintances to ensure those that are not suspected of a crime are clearly identified.
This specific vendor has worked with the Toledo Police Department to customize the product to the needs of the department. Transitioning to a different platform would not only be costly, but would require retraining, transfer of sensitive data, reconfiguration and integration with other programs, and extensive operational downtime. Renewing the contract with Netlucent would ensure continuity of operations and avoid risks to public safety and the integrity of active criminal intelligence operations.
Versaterm - Since TPD began using the IAPro/Blue Team system (Versaterm) in late 2023 we have processed 1,643 Response to Resistance Reports and 420 pursuits. Each response to resistance incident requires four levels of review and each pursuit requires three levels of review. The system is used to assign and track the review by ascending levels of supervision. Aggregate data is used annually to compile the Commission on Accreditation for Law Enforcement Agencies required analysis reports on response to resistance and pursuits. The reports are made public to further transparency efforts.
The system is used by Internal Affairs to manage case files, assign cases to shift level supervisors for investigation when appropriate, and track compliance with contractual obligations. Since the inception of IAPro, Internal Affairs has processed 651 complaints.
The system also flags officers who may be in need of early intervention efforts. Early intervention may involve additional training, counselling, or other interventions. Since the inception of the software, nine officers have been enrolled in early intervention. Early intervention flags may be activated due to:
• Three or more complaints within a 12-month period in which the employee was not exonerated.
• Three or more ACTION-RESPONSE (TPD FORM 29.3) incidents within a 12-month period which require additional supervisory review as a result of injuries suffered by prisoners.
• Two or more violations of the Vehicle Pursuit Policy within a 12-month period.
• Two or more preventable accidents within a 12-month period.
• Three or more firearm qualification attempts on three separate exercises, or a failure to qualify with an officer’s duty weapon during annual qualifications. Any officer who has consistently demonstrated difficulties during firearm qualifications may also be recommended for the EIS by the range supervisor.
• The referral is deemed appropriate by the chief of police.