City of Toledo - File #: REF2669

• File #: REF2669
• Version: 1
• Type: Referral
• Status: Answered Referral
• File created: 4/28/2026
• In control: Clerk's Office
• On agenda: 4/28/2026
• Final action: 5/31/2026
• Title: From: Councilwoman Jones Response Requested: asap, OR Include in the 5/13 presentation Please provide the percentage of those who are first-time payment plan signup vs. those who have had multiple payment plans.
• Sponsors: Brittany Jones

Label

Councilwoman Jones

Finance, Debt & Budget Oversight Committee

Collections Update- Finance Committee

4.28.2026

Title

From:   Councilwoman Jones                      Response Requested: asap, OR Include in the 5/13 presentation

Please provide the percentage of those who are first-time payment plan signup vs. those who have had multiple payment plans.

Body

Referral Response:

Promise Pay: 70% first-time users and 30% had multiple plans.

City of Toledo 14% first-time users and 86% had multiple plans

-Patekka Bannister